Shipping Information

At Georgey's, we offer free delivery on all UK orders of £30 or more.

Processing time

Once you've placed your order, we prepare it for dispatch within 1-3 business days. You'll receive a confirmation email once it's on its way, with a tracking number so you can follow its journey.

During peak periods or holidays, processing may take up to 5-7 business days. We'll always keep you updated.

Delivery times

Delivery time starts once your order has been dispatched.

  • UK: 6-8 business days

  • US: 6-8 business days

Customs delays and courier disruptions can occasionally extend these timeframes, especially during busy periods.

Shipping cost

  • Standard Shipping: £3.50 on orders under £30.

  • Free Shipping: Free on all orders £30 and over.

  • No hidden fees: Your final delivery cost will be calculated clearly at checkout.

Tracking your order

Every order comes with a tracking number, sent to the email you used at checkout. You can also track your order any time on our Track Your Order page.

If you can't see a tracking update after 5 business days from dispatch, email support@georgeys.co.uk and we'll chase it up.

Updating your order

Please double-check your shipping address before placing your order. Incorrect or incomplete addresses may cause delays or cancellations.

If you need to update your address, contact us within 24 hours of placing your order at support@georgeys.co.uk. We'll do our best to help, but once the order is with the courier we can't change it.

Delayed deliveries

We do everything we can to get your order to you on time, but some delays are outside our control, including weather, customs, and courier backlogs. We'll keep you informed if anything affects your order.

Estimated delivery dates are estimates only and not guaranteed. We're not liable for delays caused by external factors.

Lost or stolen packages

If your package is confirmed lost, or tracking shows it delivered but you haven't received it, contact us at support@georgeys.co.uk. We'll investigate with the courier and help resolve the issue. Depending on the outcome we may send a replacement or issue a refund.

We're not responsible for packages stolen from your property after confirmed delivery.

International customs

Orders shipped internationally may occasionally be subject to customs inspection, which can delay delivery. Any import duties or taxes for orders outside the UK are the responsibility of the customer.

Policy updates

We may update this policy from time to time. The current version is always available on this page.

By placing an order with Georgey's, you agree to the terms in this policy.

Questions? Email support@georgeys.co.uk. We're here to help.